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Terms Conditions That Govern Your waja66 Account

Every action you take on waja66 — opening an account, depositing via Touch 'n Go eWallet or Boost, placing a bet, requesting a withdrawal — is covered by these Terms & Conditions.

Account eligibility depends on local lawTouch 'n Go eWallet, Boost, GrabPay acceptedApplies to all waja66 services and marketsSubject to change with noticeAvailable where local law permits

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TERMS CONTACT PATHS

How to Reach Us About These Terms

If a clause in these Terms & Conditions raises a question — about your account status, a payment hold, or an eligibility query — our support team handles it directly. You do not need to navigate a ticket queue for straightforward policy questions; live chat is the quickest path, and email works well for anything that needs a written record.

Live Chat Start a live chat session from any page. Our team can clarify specific clauses, explain account restrictions, or confirm whether a particular payment method applies to your account.

Email Support Send a detailed query by email when you need a written response — useful for disputes, account-status questions, or formal requests related to these Terms & Conditions.

Account Help Centre The Help Centre covers common Terms & Conditions questions — account verification steps, withdrawal conditions, and what happens when a policy update affects your account wallet.

HOW WE HANDLE THIS

Account Security, Data and Policy Requests

These Terms & Conditions sit alongside our data and security practices. Here is how we handle the areas that matter most to your account: data retention, cookie use, account security, and how to request a change or correction.

Data Retention

Account data is retained for as long as your account remains active and for a further period required by applicable law. You may request a copy of the data we hold by contacting support in writing.

Cookie Use

We use session and preference cookies to keep your account logged in and to remember your payment method — for example, whether you last deposited via Touch 'n Go eWallet or Boost. You can adjust cookie settings in your browser.

Account Security

Your account is protected by password authentication and, where enabled, one-time PIN verification sent to your registered mobile number. Never share your login credentials with anyone.

Requesting Changes

To update your registered details — name, mobile number, or linked payment wallet — contact support with the relevant verification documents. Changes to payment-linked details require identity confirmation.

What These Terms Cover and How They Apply

waja66 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These Terms & Conditions form the entire agreement between you and waja66 for any account activity carried out through our platform. They apply from the moment you complete registration and extend to every transaction — whether that is a DuitNow transfer, a GrabPay deposit, or an

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FPX bank payment via Maybank2u or CIMB Clicks. Waja66 reserves the right to update these terms at any time. When we do, we publish the revised version on this page and note the effective date at the top. Continued use of your account after any update
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constitutes acceptance of the revised terms. Access to and eligibility for our services depends on local law and is available only where local law permits. If a provision is found to be unenforceable under applicable law, the remaining provisions continue in full force. These terms are
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written in English; in any dispute, the English-language version is the authoritative text. Questions about a specific clause? Our support team can walk you through it — contact details are in the section below.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About These Terms & Conditions

These are the questions we receive most often about how our Terms & Conditions work in practice — covering account access, payment rules, data rights, and what to do if something changes.

They apply to every person who opens a waja66 account and uses any part of the platform — including making deposits via GrabPay or Boost, placing bets, and requesting withdrawals. Access is available where local law permits.

We publish the revised terms on this page with an updated effective date. Continuing to use your account after that date means you accept the changes. For significant updates, we may also send a notification to your registered email address.

Yes. If you do not accept a revised version of these Terms & Conditions, contact our support team before the effective date. We will process your account closure and any pending withdrawal to your linked payment method.

Payment terms set out minimum and maximum transaction amounts, verification requirements, and processing conditions. These apply equally to Touch 'n Go eWallet, DuitNow, FPX and all other accepted methods on your account.

Send a written request through our email support channel. We will confirm your identity and provide the data we hold on your account within the timeframe required by applicable law in Malaysia.

The English-language text of these terms is authoritative. Any dispute is handled according to the applicable law of the jurisdiction where access is permitted. Our support team can direct you to the correct process for your situation.

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